PENGARUH KUALITAS KEPEMIMPINAN, MOTIVASI, DAN IKLIM ORGANISASI TERHADAP KINERJA YANG DIMEDIASI OLEH KEPUASAN KERJA STUDI KASUS PADA RUMAH SAKIT CONDONG CATUR YOGYAKARTA Section Articles

##plugins.themes.academic_pro.article.main##

Dewi Lestari
Purwadhi
Rian Andriani

Abstract

Sumber daya manusia merupakan alat penggerak kegiatan perusahaan untuk meningkatkan pencapaian tujuan yang ditentukan. Keberhasilan suatu organisasi untuk dapat tumbuh dan berkembang sangat dipengaruhi oleh kepuasan yang muncul pada seluruh kegiatan organisasinya. Banyak faktor yang memicu ketidakpuasan karyawan dalam menjalani pekerjaan, diantaranya yang berhubungan dengan kualitas kepemimpinan belum sesuai dengan harapan, motivasi kerja yang rendah, dan iklim organisasi yang tidak kondusif. Dengan demikian pembenahan kerja karyawan melalui variabel kepuasan kerja menuju kinerja organisasi yang tinggi dapat ditata dan dibina dengan lebih baik dalam strategi pengembangan dan pengelolaan SDM. Penelitian bertujuan untuk mengetahui pengaruh kualitas kepemimpinan, motivasi, dan iklim organisasi terhadap kinerja yang dimediasi oleh kepuasan kerja karyawan di RS Condong Catur. Penelitian ini menggunakan pendekatan kuantitatif. Obyek penelitian ini dilakukan di Rumah Sakit Condong Catur Yogyakarta. Sampel dalam penelitian ini adalah 173 responden. Data dikumpulkan dengan kuisioner. Analisis data dalam penelitian ini menggunakan uji analisis deskriptif Chi-Square Statistik dan Sobel Test untuk uji mediasinya. Dalam penelitian ini diperoleh dukungan yang signifikan dimana memperkuat konsep bahwa kepuasan kerja dipengaruhi oleh faktor-faktor kualitas kepemimpinan, motivasi kerja dan iklim organisasi yang akan mempengaruhi kinerja karyawan melalui variabel kepuasan kerja dengan signifikan pada nilai P <0,05.


Human resources are a driving force for company activities to improve the achievement of the specified goals. The success of an organization to be able to grow and develop is strongly influenced by the satisfaction that appears in all organizational activities. Many factors trigger employee dissatisfaction in carrying out work, including those related to the quality of leadership that has not met expectations, low work motivation, and an organizational climate that is not conducive. Thus improving employee work through the variables of job satisfaction towards high organizational performance can be better organized and fostered in the HR development and management strategy. The research aims to determine the effect of leadership quality, motivation, and organizational climate on performance which is mediated by employee job satisfaction at Condong Catur Hospital. This study uses a quantitative approach. The object of this research was conducted at the Condong Catur Hospital, Yogyakarta. The sample in this research is 173 respondents. Data was collected by questionnaire. Data analysis in this study used analysis test descriptive Chi-Square Statistics and Sobel Test for the mediation test. This study obtained significant support which strengthens the concept that job satisfaction is influenced by factors of leadership quality, work motivation, and organizational climate which will affect employee performance through the variable job satisfaction with a significant P value <0.05.

##plugins.themes.academic_pro.article.details##

How to Cite
Lestari, D., Purwadhi, & Andriani, R. (2024). PENGARUH KUALITAS KEPEMIMPINAN, MOTIVASI, DAN IKLIM ORGANISASI TERHADAP KINERJA YANG DIMEDIASI OLEH KEPUASAN KERJA. Jurnal Manajemen Rumah Sakit, 2(1). Retrieved from https://ejurnal.ars.ac.id/index.php/mmars/article/view/1604

References

Anderson, C. John et al (1994). “Theory of Quality Management Underlying The Deming Management Method”, Journal of Management Review, Vol. 9 No.3 p. 472-509.
Arthur, J.B. (1994). “Pengaruh dari Sistem Sumber Daya Manusia terhadap Kinerja Produksi dan Perputaran”, Academy of Management Journal, 37:p 670-687.
Barney, J.B, (1991). ”Firm Resources and Sustained Competitive Advantage”, Journal Management, Vol. 17, No. 1, p.99-120.
Baron, R.M.,& Kenny, D.A.,(1986). The Moderator-Mediator Variable Distinction in Social Psychological Research: Conceptual, Strategic, and Statistical Consideration, Journal of Personality and Social Psychology, Vol.51.
Burke, R.J. (1992). “Management Practice Employees, Satisfaction and Perceptions of Quality of Service”, Psychological Report, Vol.77, p.748-754.
Church Allan H. et al. (1992). “Evolution or Revolution in the Values of Organization Development: Commentary on the State of the Field”, Journal of Organizational Change Management, Vol. 5, No.4 P. 6-23.
Cornelius, L.P. (2018). Pengaruh Kepemimpinan Transformasional terhadap Kinerja Karyawan dengan Mediasi Kepuasan Kerja. Jurnal Ekonomi, Vol 9.
Cooke, E.F. (1999), “Control and Motivation in Sales Management through The Compensation Plan”, Journal of Marketing Theory and Practice.
Day, D.V.,& Bedeian G. A. (1991).“Predicting Job Performance Across Organizations: The Interaction of Work Orientation and Psychological Climate”, Journal of Management, Vol.7, No. 3 P.589-600
De Groot et. al. (2000) Emmert, Mark A and Taher Walied A,(1992). The Public Sector Profesionals : The Effects of Public Sector Jobs on Motivation, Job Satisfaction and Work Involvement. American Review of Public Administration 22:1:37-48
Ferdinand (2002). Metode Penelitian Manajemen : Pedoman penelitian untuk Skripsi, Tesis, dan Desertasi Ilmu Manajemen. Semarang: Badan Penerbit Universitas Diponegoro.
Grant, Kent et.all. (2001).“The Role of Satisfaction with Territory Design on the Motivation, Attitude, and Work Outcomes of Salespeople”. Journal of the Academy of Marketing Science, Vol.29, No.2 :pp:165-178.
Gibson, James et.all. (1994). Organisasi: Perilaku, Struktur, dan Proses. Terjemahan Agus Dharma. Jakarta: Erlangga.
Handoko (2000). Manajemen Personalia dan Sumber Daya Manusia. Edisi 2. Yogyakarta: BPFE.
Hasibuan (2000). Manajemen Sumber Daya Manusia dan Kunci Keberhasilan. Jakarta: Haji Masagung
Kasmir (2016). Manajemen Sumber Daya Manusia (Teori dan Praktik). Depok: PT Rajagrafindo Persada
Kinman, G.,& Russell, K. (2001). ”The Role of Motivation to Learn in Management Education”, Journal of Workplace Learning, Vol.13 No.4 P. 132-143.
Lebans, M.,& Euske, K. (2006). A conceptual and operational delineation of performance. Business Performance Measurement. Cambridge University Press
Luthans, F., (1995). Organizational Behavior, Seventh Edition, Singapore: Mc Graw - Hill.
Mangkunegara (2009). Perilaku dan Budaya Organisasi. Bandung: PT. Revika Aditama.
Malayu. S.P.Hasibuan (2013). Manajemen Sumber Daya Manusia, Edisi. Revisi, Jakarta: Bumi Aksara.
Mark, A.S., Rene, K., & John, J.,R. (1999) ”The Relationship Between Organizational Climate and employed Perception of involvement The importance of support”, Article of Group Management Vol 24, No 4, 479-503
Martoyo (2007). Manajemen Sumber Daya Manusia, Edisi 5, Cetakan Pertama. Yogyakarta: BPFE.
Mc, Nesse-Smith, D. (1996). Increasing Employee Productivity, Job Satisfaction, and Organizational Commitment, Hospital & Health Service Administrasi, 41 : 2, pp. 160 – 175, Summer.
Mellysa, P. (2021). Faktor yang Mempengaruhi Kinerja Pegawai (Suatu Kajian Studi Literatur Manajemen Sumber Daya Manusia). Jurnal Ilmu Manajemen Terapan: Dinasti Review
Murti, H., & Srimulyani, V. A. (2013). Pengaruh Motivasi Terhadap Kinerja Pegawai Dengan Variabel Pemediasi Kepuasaan Kerja Pada Pdam Kota Madiun. JRMA Jurnal Riset Manajemen Dan Akuntansi, 1(1), 10–17.
Ostroff, Cheri (1992). “The Relationship Between Satisfaction, Attitudes, and Performance An Organizational Level Analysis”, Journal Of Applied Psychology, Vol.77, No.6.
Pullins, E.B et all. (2000), “Individual differences in Intrinsic Motivation and the Use of Cooperative Negotiation Tactics”, The Journal of Business & Industrial Marketing, Vol. 15 No.7, pp.466-478.
Purwadhi (2021). Manajemen Sumber Daya Manusia Pasca Revolusi Industri 4.0. Bandung: Mujahid Press
Purwadi & Yadiman (2020). Teori Organisasi. Bandung: Refika Aditama
Quade, E.S. (1990). Analysis For Public Decisions. New York : Elsevier Science Publishers.
Reicher, Schneider. (2010). Analisis Multivariate dan Time Series dengan SPSS 21. Media Komputindo, Jakarta.
Robbins, S.P., (1996). Perilaku Organisasi, Konsep, Kontroversi, Aplikasi, PT. Prehallindo, Jakarta.Rue dan Byars (1980:376)
Shadur, M.A., et al. (1999). “The Relationship Between Organizational Climate and Employee Perceptions of Involvement”, Group & Organization Management, Vol. 24, No.4 P. 479-503
Shea, C.M., (1999).“The Effect of Leadership Style on Performance Improvement on a Manufacturing Task”, Journal of Business, Vol. 72, No. 3.
Smith, Kirk et all. (2000). “Managing Salesperson Motivation in a Territory Realignment”, Journal of Personal Selling & Sales Management, Vol. XX, No.4 P. 215-226
Sugiyono, (1999). Metode Penelitian Bisnis, Cetakan Pertama, CV. Alfa Beta, Bandung
Suwardi & Utomo, J., (2011). Pengaruh Motivasi Kerja, Kepuasan Kerja dan Komitmen Organisasional Terhadap Kinerja Pegawai (Studi Pada Pegawai Setda Kabupaten Pati), Analisis Manajemen Vol. 5 No. 1 Juli 2011.
Suwatno dan Donni, J.P. (2011). Manajemen SDM dalam Organisasi Publik dan Bisnis. Bandung: Alfabeta
Tansuhaj, et all. Patriya.(1998). “A Service Marketing Management Model: Integrating Internal and External Marketing Function”, The Journal of Service Marketing, Vol.2, No.3
Tastan, S. B., & Güçel, C. (2014). Explaining intrapreneurial behaviors of employees with perceived organizational climate and testing the mediating role of organizational identification: A research study among employees of Turkish innovative firms. Procedia - Social and Behavioral Sciences, 150(2014), 862 – 871.

Thorlakson, J.H., & Robert P.M, (1996).“An Empirical Study of Empowerment in the Workplace”, Journal Group & Organization Management, Vol. 21 No.1 pp: 67-83
Veithzal, R. (2010).”Manajemen Sumber Daya Manusia untuk Perusahaan:Dari Teori ke Praktik”.Jakarta:Murai Kencana
Vest M. J., Scott K.D.,& Markham S.E., (1994), “Self Rated Performance and Pay Satisfaction, Merit Increase Satisfaction and Instrumentality Beliefs in a Merit Pay Environment”. Journal of Business & Psychology, Vol.9 No.2, p.171-181
Yukl, G. (1989). “Management Leadership : A Review of Theory and Research”, Journal of Management, Vol.15, No.2, State University of New York at Albany. P:251-289.

Most read articles by the same author(s)

<< < 1 2