Analisis Perilaku Konsumen dalam Memanfaatkan Aplikasi KAI Access. Service Management Triangle: Jurnal Manajemen Jasa, [S. l.], v. 3, n. 1, p. 20–27, 2021. Disponível em: http://ejurnal.ars.ac.id/index.php/jsj/article/view/502. Acesso em: 26 apr. 2026.