Eriyani, Theresia, Sena Yudipaty, Witdiawati, and Udin Rosidin. “GAMBARAN RESPONSIVENESS, TANGIBLES, DAN EMPATHY PADA KARYAWAN DI POLIKLINIK MATA”. Jurnal Keperawatan BSI 9, no. 2 (September 30, 2021): 271-277. Accessed April 29, 2024. https://ejurnal.ars.ac.id/index.php/keperawatan/article/view/617.