GAMBARAN RESPONSIVENESS, TANGIBLES, DAN EMPATHY PADA KARYAWAN DI POLIKLINIK MATA. Jurnal Keperawatan BSI, [S. l.], v. 9, n. 2, p. 271–277, 2021. Disponível em: https://ejurnal.ars.ac.id/index.php/keperawatan/article/view/617. Acesso em: 11 oct. 2025.