Hamzah F, Hariyanto OIB. Harapan, Kepuasan dan Loyalitas Tamu Menginap di Hotel Berbintang Kota Bandung. j. sains manaj. [Internet]. 2019Aug.15 [cited 2024Nov.24];1(1):1-. Available from: https://ejurnal.ars.ac.id/index.php/jsm/article/view/77