ANALISA LAYANAN FRONT OFFICE DALAM MENCIPTAKAN KEPUASAN TAMU DI HOTEL KIRANA YOGYAKARTA. j. sains manaj. [Internet]. 2024 Feb. 22 [cited 2025 Oct. 8];6(1):1-10. Available from: https://ejurnal.ars.ac.id/index.php/jsm/article/view/1548