Pentingnya Komunikasi Receptionist Hotel Untuk Mencapai Pelayanan Prima demi Kepuasan Tamu : Studi Kasus Puteri Gunung Hotel. Service Management Triangle: Jurnal Manajemen Jasa, [S. l.], v. 6, n. 2, p. 70–80, 2025. DOI: 10.51977/jsj.v6i2.2022. Disponível em: https://ejurnal.ars.ac.id/index.php/jsj/article/view/2022. Acesso em: 9 oct. 2025.