1.
Amran A, Restiani Widjaja Y, Nuryanti S. Service Excellence dan Servicescape: Faktor Dominan Dalam Menciptakan Kepuasan Tamu Hotel. JIIP [Internet]. 2019Oct.31 [cited 2024Nov.23];1(1):44-2. Available from: https://ejurnal.ars.ac.id/index.php/JIIP/article/view/135