Service Excellent Front Office dalam Menangani Permintaan Tamu di The Westlake Resort Yogyakarta. Jurnal Kajian Pariwisata, [S. l.], v. 3, n. 2, p. 60–66, 2021. DOI: 10.51977/jiip.v3i2.631. Disponível em: https://ejurnal.ars.ac.id/index.php/JIIP/article/view/631. Acesso em: 8 oct. 2025.